Vetas Home (“we,” “us”) provides free senior living placement help to families. This policy explains what we collect through vetashome.com and how we use it.
Information we collect
When you use the placement request form, we collect the information you submit: name, email address, phone number, preferred contact method, who needs care, type of care, city or ZIP code, timing, and any message or care details you choose to share. If you call or email us, we also collect the information you provide in that conversation.
How we use it
We use this information only to respond to your request, understand your family’s care needs, and provide placement guidance. We do not sell your information.
Sharing
We may share relevant details with senior living communities or care providers only as needed to help with your search, and with service providers who help us operate the website or communications (for example, hosting or email delivery). We may also disclose information if required by law.
Retention
We keep inquiry details as long as needed to help your family and to maintain ordinary business records, then delete or archive them when they are no longer needed.
Your choices
You can ask us to correct or delete the information you submitted. Contact us using the details below.
Contact
Questions about this policy or your information: support@vetashome.com or (833) 950-0567.
Last updated: August 28, 2026.